Blog
Patient Did Not Attends
Monday 4th November 2019
In October 317 appointments were booked and patients did not attend without cancelling. That's an average of 14 appointments per day. Equivalent to 52 hours of unused GP and Nurse time that could have been used to see other patient's. If…
Phone lines
Friday 1st November 2019
As of the 1 November our phone lines will not be transferred to our Out of Hours provider, they will be on all day, giving you the patient improved access to our services.
Saturday 26 October Flu Clinic
Friday 25th October 2019
On Saturday 26 October we are holding our final Saturday influenza clinic. This clinic is for patients under the age of 65 years who have received a letter from us over the last few weeks only. The surgery will be open…
Patient Password System
Tuesday 8th October 2019
We started to advertise our new secure password system on the 1st July 2019 and introduced it on the 1st September 2019. Since 1st July 880 patients have signed up and are using the new secure system. Early feedback from our…
Patient Did Not Attends - September
Thursday 3rd October 2019
In September 282 appointments were booked and patients did not attend without cancelling. That's an average of 10 appointments per day. Equivalent to 47 hours of unused GP and Nurse time that could have been used to see other patient's. If…
Flu Clinic 26 October 2019
Tuesday 1st October 2019
On Saturday 26 October we are holding our final Saturday influenza clinic. This clinic is for patients under the age of 65 years who have received a letter from us over the last few weeks only. The surgery will be open…
National Osteoporosis Day, 20 October 2019
Friday 27th September 2019
Its the National Osteoporosis Day on the 20 October 2019 Fracture: the same as a broken bone, and happens when a crack or split occurs in the bone. Osteoporosis: a condition that weakens bones, making them fragile and more likely to crack.…
Telephone Access for Patients
Wednesday 25th September 2019
To help us improve our services for our patients we regularly review the feedback you give us. Over the last 12 months we have received feedback that when our phone lines go off between 12-1.30pm each day it causes problems…
Patient Did Not Attends - August
Wednesday 4th September 2019
In August 332 appointments were booked and patients did not attend without cancelling. That's an average of 10 appointments per day. Equivalent to 55 hours of unused GP and Nurse time that could have been used to see other patient's. If…