Getting the Right Help
Pharmacy First Scheme
Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.
The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services.
What is Pharmacy First?
Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.
What are the seven common conditions?
- Sinusitis
- Sore throat
- Earache
- Infected insect bite
- Impetigo (a bacterial skin infection)
- Shingles
- Uncomplicated urinary tract infections in women.
How can I access treatment from my pharmacy?
You can get treatment for these conditions by walking into the pharmacy or contacting them virtually. GP receptionists, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.
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Community Pharmacist Consultation Service (NHS CPCS)
The aim of NHS CPCS is to:
Improve access for patients with minor illnesses and for those with higher acuity illnesses or complex health needs by facilitating quick and convenient consultations with the right healthcare professional in a way that is safe and effective.
Our Patient Services Team can refer you to the scheme.
The following list is not exhaustive but reflects the case mix based on current NHS 111 referrals:
Acne, Spots and Pimples
Allergic Reaction
Ankle or Foot Pain or Swelling
Arm Pain or Swelling
Athlete's Foot
Bites or Stings, Insect or Spider
Blisters
Cold or Flu
Constipation
Cough
Diarrhoea
Earache, Ear Discharge or Ear Wax
Eye, Red or Irritable
Eye, Sticky or Watery
Hair Loss
Headache
Hip, Thigh or Buttock Pain or Swelling
Knee or Lower Leg Pain or Swelling
Lower Back Pain
Lower Limb Pain or Swelling
Mouth Ulcers
Rectal Pain, Swelling, Lump or Itch
Shoulder Pain
Skin, Rash
Sleep Difficulties
Sore Throat and Hoarse Voice
Tiredness (Fatigue)
Toe Pain or Swelling
Vaginal Discharge
Vaginal Itch or Soreness
Vomiting
Wound Problems - management of dressings
Wrist, Hand or Finger Pain or Swelling
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The nearest pharmacies to the surgery are:
- Lo Pharmacy, next door
- Boots Pharmacy, Heely Retail Park