Online Services
Online access to your medical records
If you would like online access to your medical records please request at reception . You are required to provide two forms of I.D one with your current address and picture.
Online repeat prescriptions
Once registered for online services you will have access to request your repeat prescription. Requesting a repeat prescription will take us 48 hours.
Online Forms
Please see our list of on line forms below;
Menopause Symptom Questionnaire
Please note the above forms are sent electronically via a secure email account and the email is deleted once the data has been added to the patient record
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Inhaler technique
If you would like to check your inhaler technique please click on the link here
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Standard Operating Procedure / Protocol for use of Heidi AI Scribe
Heidi AI is a transcription software to aid the clinician by creating a note that can be copied into the patient record.
Key Points:
1. Patient should be asked for consent before using the software, and please document consent given. If a patient declines then please add on the front screen as a Reminder so that they are not asked repeatedly. There will also be information on the website and on noticeboards around the surgery informing patients that we may be using Heidi during consultations.
2. The clinician should consider with vulnerable patients such as those with dementia, learning disabilities or children whether they are able to give valid consent to use of the software and if in any doubt do not use it.
3. Please set up the system to delete all transcriptions automatically after 7 days or can be deleted by the clinician immediately after copying into the record. If you are unsure how to do this then please check / ask.
4. It remains the responsibility of each individual clinician to check that the transcription is accurate and reflects a true record of the consultation before pasting it into the medical records. This also includes any letters or other documents created by Heidi following the consultation.
5. Heidi will only be used by qualified and registered clinicians.
6. Heidi should not be used for clinical decision making.
7. It should only be used when consulting patients from Sloan Medical Centre not on other occasions or during hub sessions when we may see patients from other PCN practices.
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Systmonline - Patient online Service
To access systmonlin click here
We also use Airmid